RETURN POLICY



How To Make a Return
•   To return an item, please CREATE A RETURN via our online portal. This will provide a prepaid UPS shipping label via email for returning goods (USA lower 48 states only). The cost is $10 for the first item plus $2 for each additional item -- you will only be charged if you use the label. Otherwise you may use your own shipping method and no deduction will be made from your refund. If you need assistance creating a return, please use the CONTACT US page or call 1-800-884-4046 (M-F 10am-5pm PT).

Return Policy
•    Regular price merchandise may be returned within 30 days for a refund. Sale/clearance merchandise may be returned within 14 days for store credit ONLY.
•    If you need a different size, please place a new order. We do not offer exchanges.
•    Worn or damaged merchandise will NOT be accepted for return. Shoes must be in their original boxes.
•    No refunds or adjustments will be made for any original shipping charges.

Clearance / Final Sale Policy
•    Sale and discounted merchandise may be returned unworn and unwashed in their original packaging for store credit within 14 days of the date delivered.
•    Final sale items may not be returned, exchanged or be applied as credit to your account.
 
Store Credit
•    Store credit is applied to your Oddball Account. Any store credit is redeemable for 1 calendar year from the date issued.

International Return Policy
•    International returns follow the same guidelines as domestic returns, however we cannot provide a pre-paid return shipping label. Please contact us for assistance.
 

Have questions or need help?
Bigfoot is here to assist you
Give us a call at 1-800-884-4046 or CONTACT US