• To return an item, please CREATE A RETURN via our online portal. This will provide a prepaid UPS shipping label via email for returning goods (USA lower 48 states only). The cost is $10 for the first item plus $2 for each additional item -- you will only be charged if you use the label. Otherwise you may use your own shipping method and no deduction will be made from your refund. If you need assistance creating a return, please use the CONTACT US page or call 1-800-884-4046 (M-F 10am-5pm PT).
• No refunds or adjustments will be made for any original shipping charges.
• Store credit is applied to your Oddball Account. Any store credit is redeemable for 1 calendar year from the date issued.
• International returns follow the same guidelines as domestic returns, however we cannot provide a pre-paid return shipping label. Please contact us for assistance.
Have questions or need help?
Bigfoot is here to assist you
Give us a call at 1-800-884-4046 or CONTACT US