RETURNS



How To Make a Return
•   To return an item, please click here: CREATE A RETURN (This will provide you a prepaid UPS shipping label for returning goods (USA lower 48 states only). The cost is $10 for the first item plus $2 for each additional item -- this will be deducted from your refund. Alternatively you may use your own shipping method and no deduction will be made from your refund. If you need assistance creating a return, please use the CONTACT US page or call 1-800-884-4046 (M-F 10am-5pm PT).

You can return items by mail or in-person at the Oddball store in Portland:

Oddball Shoe Co.
1801 NW Thurman
Portland, OR 97209

Return Policy
•    Unworn merchandise may be returned within 30 days for a refund.
•    We're sorry but Oddball does not offer exchanges. If you would like a different size or would rather have something else, please place a new order online.
•    Worn or damaged merchandise will NOT be accepted for return. Shoes must be in their original boxes.
•    No refunds or adjustments will be made for any original shipping charges.
•    Defective item claims must be made within 30 days of delivery. Please contact us for assistance.

International Returns
•    International returns follow the same guidelines as domestic returns, however we cannot provide a pre-paid return shipping label. Please contact us for assistance.
 

Have questions or need help?
Bigfoot is here to assist you
Give us a call at 1-800-884-4046 or CONTACT US