RETURNS
We hope you love your Oddball product, but if you're not completely satisfied you can return your merchandise within 30 days of delivery.
How To Make a Return
• To return an item, please CREATE A RETURN via our online portal. This will provide a prepaid UPS shipping label via email for returning goods (USA lower 48 states only). The cost is $10 for the first item plus $2 for each additional item -- you will only be charged if you use the label. Otherwise you may use your own shipping method and no deduction will be made from your refund. If you need assistance creating a return, please use the CONTACT US page or call 1-800-884-4046 (M-F 10am-5pm PT).
• To return an item, please CREATE A RETURN via our online portal. This will provide a prepaid UPS shipping label via email for returning goods (USA lower 48 states only). The cost is $10 for the first item plus $2 for each additional item -- you will only be charged if you use the label. Otherwise you may use your own shipping method and no deduction will be made from your refund. If you need assistance creating a return, please use the CONTACT US page or call 1-800-884-4046 (M-F 10am-5pm PT).
You can return items by mail or in-person at the Oddball store in Portland:
Oddball Shoe Co.
1801 NW Thurman
Portland, OR 97209
Return Policy
• Regular price merchandise may be returned within 30 days for a refund. Clearance/sale items may be returned for store credit only.
• We're sorry but at this time Oddball does not offer exchanges. If you would like a different size or would rather have something else, you can place a new order online or contact us so we can help you out.
• Worn or damaged merchandise will NOT be accepted for return. Shoes must be in their original boxes.
• No refunds or adjustments will be made for any original shipping charges.
• No refunds or adjustments will be made for any original shipping charges.
• Defective item claims must be made within 30 days of delivery. Please contact us for assistance.
Store Credit
• Store credit is applied to your Oddball Account. Any store credit is redeemable for 1 calendar year from the date issued.
• Store credit is applied to your Oddball Account. Any store credit is redeemable for 1 calendar year from the date issued.
International Return Policy
• International returns follow the same guidelines as domestic returns, however we cannot provide a pre-paid return shipping label. Please contact us for assistance.
• International returns follow the same guidelines as domestic returns, however we cannot provide a pre-paid return shipping label. Please contact us for assistance.
Have questions or need help?
Bigfoot is here to assist you
Give us a call at 1-800-884-4046 or CONTACT US
